Privacy Policy

Elevate AB Testing "the App" provides an ab testing solution to test products and pages "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

read_products and write_products: this makes it possible so you can run product tests

read_script_tags and write_script_tags: this makes it possible so if you ever uninstall the app, any code we implemented will have zero impact on your shop

read_themes and write_themes: this makes it possible so we can implement the code we need to run your page and product tests for your shop

read_orders and write_orders: this makes it possible to see how many orders are related to each test your running and to deliver that metric

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your store, such as your email address, shopname and domain, ; Information about individuals who visit your store, such as their web browser details, session time and visits to your site.

We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies: "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site. We also utilize local storage and session storage when tracking consumers on your site.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; Provide you the with metrics around your ab tests.

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records so long as you are subscribed to the app and when you uninstall we wait 48 hours before removing your data from our system. You may also reach out to ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@elevateab.com